Overview
Connecting your issue tracker to your Plain workspace helps you to track bugs, log feature requests, and follow through with customers automatically.
Note: All Issue Tracker integrations – including Linear, Jira, and Shortcut – are available on all pricing plans: Foundation, Expansion, and Frontier.
Key Capabilities
Auto-update status – when a linked issue is completed or cancelled, the thread is automatically moved to Close the loop.
Track Product Insights – view top customer requests, see which accounts requested them, and break down by tier or request volume.
Company-level breakdowns – see which customers requested what, sorted by tier and request volume