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Slash commands

AI Slash Commands help you to move faster by asking Plain AI for writing help directly in the composer, with full context of the current support request.

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How Slash Commands work

While writing in a support thread, type / followed by a short instruction. Plain AI will process your prompt using the context of the thread – including the customer’s message and any prior conversation – and return a ready-to-edit draft.

You can use slash commands to:

  • Draft a brand new message

  • Edit something you’ve already written

  • Add to your message with more clarity, precision, or tone adjustments

Examples

Here are a few practical prompts to get you started:

– /fix typos
– /ask for a screenshot and workspace ID so we can debug
– /ask what version of the SDK they’re using
– /rephrase this to sound more helpful
– /summarise and confirm the issue before escalating

If your prompt isn’t relevant to the support conversation, you’ll get an error – so stay focused on the customer’s message when using commands.

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