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Sending emails

Set up email properly to ensure that your emails look professional, are properly authenticated, and avoid spam filters. To send emails from your company’s domain (e.g. support@yourcompany.com) through Plain, you'll need to update your domain’s DNS settings.

email-setup-4.png

What you'll add

During setup, you’ll be asked to add two DNS records:

  1. DKIM (DomainKeys Identified Mail)
    Authenticates that you are the real sender.

  2. Return Path (CNAME)
    Sets where bounce notifications should go, so Plain can handle them reliably.

You’ll copy these values from the Plain dashboard – and paste them into your DNS provider’s dashboard.

Step-by-step guides for common providers

🔵 DNSimple

  1. Go to dnsimple.com/dashboard

  2. Choose your domain (e.g. example.com)

  3. Click DNSManage

  4. Add TXT Record

    • Name: paste “Hostname”

    • Type: TXT

    • Content: paste “Value”

  5. Add CNAME Record

    • Name: paste “Hostname”

    • Type: CNAME

    • Content: paste “Value”

🟢 Google Domains

  1. Go to domains.google.com/registrar

  2. Pick your domain → click Manage

  3. Go to DNSManage custom recordsCreate new record

  4. Add TXT Record

    • Host name: paste “Hostname”

    • Type: TXT

    • Data: paste “Value”

  5. Add CNAME Record

    • Host name: paste “Hostname”

    • Type: CNAME

    • Data: paste “Value”

🟡 Namecheap

  1. Go to namecheap.com/domains/list

  2. Select your domain → click Manage

  3. Go to Advanced DNS

  4. Add TXT Record

    • Type: TXT

    • Host: paste “Hostname”

    • Value: paste “Value”

  5. Add CNAME Record

    • Type: CNAME

    • Host: paste “Hostname”

    • Value: paste “Value”

  6. Click Save all changes

🟠 GoDaddy

  1. Go to account.godaddy.com/products

  2. Select your domain → click DNS

  3. Add TXT Record

    • Name: paste “Hostname”

    • Type: TXT

    • Content: paste “Value”

  4. Add CNAME Record

    • Name: paste “Hostname”

    • Type: CNAME

    • Content: paste “Value”

  5. Confirm entries and wait

How long does it take?

DNS changes usually apply within 10 minutes, but in rare cases, propagation may take up to 24–48 hours.