Knowledge Sources

Plain AI becomes significantly more powerful the more information it has about your product.

By default, Plain AI will use all information in your Help Centers, but you can also teach Plain about your product by adding knowledge sources in Plain AI → Knowledge Sources.

Indexing your documentation

To make sure Plain AI has access to your entire help site, you can index your documentation by providing either individual page URLs or a sitemap.

Your sitemap is usually found at a URL like https://your-docs.com/sitemap.xml.

You can add your own documentation under Plain AI → Knowledge sources.

Re-indexing

Knowledge sources are automatically re-indexed every week, so changes to your documentation will be picked up.

CLI automation example

If your documentation changes frequently, you can automate re-indexing with the Plain CLI. For setup instructions, see the Plain CLI documentation.